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Privacy Policy

1. Information We Collect

1.1 Personal Information

We collect information you provide directly to us, including:

• Name, email address, and contact information
• Company name and job title
• Account credentials and preferences
• Payment and billing information
• Communications with our support team

1.2 Usage Information

We automatically collect information about how you use our service:

• Log data (IP address, browser type, pages visited)
• Campaign performance and analytics data
• Training completion and assessment results
• Device and browser information
• Cookies and similar tracking technologies

1.3 Employee Data

When you use our service to train employees, we may collect:

• Employee names and email addresses
• Training participation and performance data
• Simulated phishing interaction data
• Department and role information

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Generate analytics and reporting
• Send administrative and marketing communications
• Respond to your comments and questions
• Detect, investigate, and prevent security incidents
• Comply with legal obligations

3. Information Sharing and Disclosure

3.1 We Do Not Sell Your Data

We do not sell, trade, or rent your personal information to third parties.

3.2 Limited Sharing

We may share your information only in these circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our service
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: With your explicit permission

4. Data Security

We implement appropriate security measures to protect your information:

• Encryption in transit and at rest
• Regular security assessments and audits
• Access controls and authentication
• Employee training on data protection
• Incident response procedures

5. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain security and prevent abuse

You may request deletion of your data, subject to legal and operational requirements.

6. Your Rights and Choices

6.1 Access and Control

You have the right to:

• Access your personal information
• Correct inaccurate data
• Delete your account and data
• Export your data
• Opt out of marketing communications

6.2 Cookie Management

You can control cookies through your browser settings. Note that disabling cookies may affect service functionality.

7. International Data Transfers

Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

• Standard contractual clauses
• Adequacy decisions
• Other approved transfer mechanisms

8. Children's Privacy

Our service is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will take steps to delete the information.

9. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. GDPR Compliance

If you are in the European Union, you have additional rights under GDPR:

• Right to rectification
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

11. California Privacy Rights

California residents have specific rights under CCPA, including the right to know what personal information is collected and the right to delete personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification
• Providing in-app notifications

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

14. Complaints

If you believe we have not complied with this Privacy Policy, you have the right to file a complaint with the relevant data protection authority in your jurisdiction.